Terms and Conditions caair138 – Platform Usage Guide

Before using the caair138 platform, please read and fully understand these Terms and Conditions. This document outlines the rights, responsibilities, and rules governing your account and all caair138 services.

Updated: January 2026 Applicable to all members in Malaysia
Quick Summary
Minimum age 18 years
One account per individual
KYC required for withdrawals
Bonus subject to rollover
Withdrawal in MYR
Shared accounts are prohibited

Member Eligibility

All caair138 members must be 18 years of age or older and register personally. Registration details must be accurate and current. Each individual is permitted to hold only one account.

Deposits & Withdrawals

All deposits and withdrawals are processed in MYR through payment methods supported by caair138. KYC is required before your first withdrawal to ensure account security.

Bonus Terms

All caair138 bonuses and promotions are subject to the stated rollover requirements. Bonuses cannot be withdrawn before the rollover conditions have been fully met as specified.

Account Security

Members are responsible for keeping their caair138 account password confidential. Any activity on your account is your responsibility. Report unauthorized access immediately.

Fair Usage

Any attempt to manipulate games, exploit system bugs, or use automated software at caair138 is strictly prohibited and will result in account closure.

Terms Amendments

Caair138 reserves the right to update these Terms and Conditions at any time. Members will be notified via in-platform announcements. Continued use of the platform constitutes acceptance of the revised terms.


Section 01

Terms Definitions & Scope

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and caair138 ("Platform", "We"). By registering an account, making a deposit, or using any caair138 service, you are deemed to have read, understood, and fully agreed to all provisions contained in this document.

In this document, "Platform" refers to the caair138.net website along with all mobile apps, games, services, and content provided. "Services" encompasses all types of games, financial transactions, promotional programs, and customer support offered by caair138.

Important Note: These Terms apply to all caair138 users regardless of access method – whether via web browser, Android app, or iOS app. All users are subject to the most current version of the Terms.
Section 02

Member Eligibility

To register and use caair138 services, you must meet all of the following eligibility requirements:

  • Aged 18 years and above on the date of registration and throughout the period of platform use.
  • Register under your own name using valid and accurate personal information.
  • Not appearing on any list of individuals prohibited or restricted by caair138 for any reason.
  • Have full legal capacity to enter into this binding agreement.
  • Not re-registering if a previous account has been closed or suspended by caair138.

Caair138 reserves the right to request proof of age at any time. If a member is found to be below the required age, the account will be closed immediately and all remaining funds will be handled in accordance with applicable compliance procedures.

Absolute Prohibition: Individuals under the age of 18 are strictly prohibited from registering or using the caair138 platform under any circumstances. caair138 takes this responsibility seriously as part of our commitment to responsible gaming.
Section 03

Registration & Account Management

Each individual is only permitted to hold one (1) active account at caair138 at any one time. Registering multiple accounts is a serious breach of these Terms and may result in the closure of all associated accounts and forfeiture of all balances and winnings.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

  • Full name as shown on official identification documents
  • An active and reachable mobile phone number
  • A valid and actively used email address
  • Bank account or e-wallet details for withdrawal purposes

Identity Verification (KYC) is mandatory before your first withdrawal. Required documents may include a copy of your MyKad, a selfie with your ID, and a recent bank statement. The KYC process is typically completed within 1 business day.

You are fully responsible for keeping your caair138 account password confidential. caair138 will never ask for your password through any communication channel. If you suspect your account has been accessed without authorization, contact the caair138 support team immediately.

Section 04

Deposits & Payments

Caair138 supports a variety of safe and convenient deposit methods for users in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and internet bank transfer. All transactions are processed in Malaysian Ringgit (MYR).

  • Minimum deposit: MYR 10 (subject to the selected payment method)
  • Deposits may only be made using an account or e-wallet in your own name
  • Third-party deposits or deposits made in another person's name are prohibited
  • All deposits are processed and credited to your caair138 account automatically within minutes
  • Caair138 does not charge any deposit processing fees on our end.
Note: If your deposit has not been credited within 30 minutes, please contact caair138 customer support with proof of transaction (receipt or screenshot). Our team will investigate and resolve the issue promptly.
Section 05

Fund Withdrawal

Withdrawals at caair138 are processed automatically and typically completed in under 5 minutes for DuitNow, e-wallet, and FPX bank account withdrawals. This includes withdrawals made at night and on weekends.

  • Minimum withdrawal: MYR 30
  • Withdrawals can only be made to an account or e-wallet registered in your own name, matching your registration details
  • KYC must be fully completed before the first withdrawal is processed
  • Withdrawals involving bonus balances must meet the rollover requirements first
  • Caair138 reserves the right to request additional documents for large withdrawal amounts for compliance purposes.

Caair138 reserves the right to temporarily hold withdrawals if signs of suspicious activity or fraud are detected, in order to protect all parties. If your withdrawal is placed on hold, the support team will contact you within 24 hours with further explanation.

Withdrawal Guarantee: caair138 is committed to processing all valid withdrawals promptly. Your winnings are yours – we make sure they reach you in the shortest time possible.
Section 06

Bonus & Promotions

All bonuses, promotions, and special offers provided by caair138 are subject to the specific terms and conditions stated alongside each offer. Rollover requirements and bonus validity periods vary by promotion type.

  • Welcome bonus: Subject to rollover requirements stated on the promotions page
  • Daily cashback: Calculated based on net losses and credited automatically
  • Weekly rebate: Calculated based on total valid wagers placed within a seven-day period
  • Birthday bonus: Requires date of birth verification via KYC
  • All bonuses can only be claimed once unless stated otherwise

Caair138 reserves the right to cancel bonuses or withhold withdrawals if there is evidence that bonuses were claimed through unauthorised means, duplicate accounts, or other activities that violate the spirit of caair138's promotional programme.

Rollover Requirement: Rollover refers to the total amount you need to wager before a bonus balance can be converted into withdrawable funds. Example: A MYR 100 bonus with a 10× rollover means you must wager MYR 1,000 before the bonus balance can be withdrawn.
Section 07

Game Rules

All games available at caair138 use a Random Number Generator (RNG) that has been independently audited and pre-certified by international certification bodies. This ensures every game outcome is random, fair, and cannot be manipulated by any party.

  • Game results are final and cannot be disputed unless a proven technical error exists
  • In the event of a technical disruption during gameplay, caair138 will restore the account to its state prior to the disruption
  • Submitted wagers cannot be cancelled or modified
  • Minimum and maximum betting limits vary by game type and table
  • Caair138 reserves the right to remove any game from the platform at any time.

All Live Casino sessions are fully recorded. In the event of a dispute regarding game outcomes, caair138's team may review the session recording within 48 working hours.

Section 08

Member Conduct & Responsibilities

Caair138 members are expected to use the platform responsibly, ethically, and in the spirit of fair play. The following conduct is strictly prohibited and may result in disciplinary action, including account closure without notice:

  • Using automated software, bots, or third-party tools to play or make gaming decisions
  • Colluding with other players to manipulate game outcomes
  • Exploiting bugs or vulnerabilities in the caair138 system
  • Registering multiple accounts to claim bonuses multiple times
  • Using funds from illegal activities to make deposits
  • Threatening, insulting, or harassing support staff or other players
  • Providing false or misleading information during registration or KYC
Stern Warning: caair138 employs advanced fraud detection systems to identify suspicious activity. Any member found in violation of this Section will have their account closed immediately and all balances and winnings forfeited without compensation.
Section 09

Account Closure & Suspension

Caair138 reserves the right to close or suspend a member's account at any time for the following reasons:

  • Violation of any provision in these Terms and Conditions
  • Failure to complete KYC within the stipulated period
  • Suspected activities related to fraud, money laundering, or identity theft
  • Account closure request submitted by the member
  • Self-exclusion request related to responsible gaming

Members wishing to voluntarily close their account may contact the caair138 support team. Eligible balances will be returned to the member's registered bank account or e-wallet after the verification process is complete.

Section 10

Liability Limits

Caair138 is not liable for any losses arising from the following circumstances:

  • Internet service disruptions or connection issues on the member's end
  • Unauthorized account access resulting from a member's negligence in safeguarding their password
  • Losses in games that form part of the normal risk of wagering activity
  • Valid game results from third-party game providers

Caair138 strives to ensure the platform operates uninterrupted 24/7. However, in the event of force majeure or unavoidable maintenance, caair138 cannot be held liable for temporary service disruptions.

Section 11

Privacy & Data Protection

Caair138 respects the privacy of all members and is committed to protecting personal data. All information collected during registration and platform use is secured with 128-bit SSL encryption and used solely for the purposes stated in caair138's Privacy Policy.

Your personal information will not be sold, rented, or shared with third parties without your consent, unless required by law or for regulatory compliance purposes. For full details on how caair138 manages your data, please refer to Privacy Policy us.

Section 12

Terms Amendment & Applicable Law

Caair138 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. Any material changes will be communicated through an in-platform notice and will take effect immediately upon posting.

It is the member's responsibility to review these Terms periodically. Continued use of the caair138 platform after any changes constitutes full acceptance of the updated Terms.

If you have any disputes or questions regarding these Terms, please contact the caair138 support team first via live chat on the platform. We are committed to resolving all issues in a fair and transparent manner.

Contact Us: For any enquiries regarding these Terms and Conditions, you may contact the caair138 support team via 24/7 live chat available on the platform or by email at [email protected].

Register with caair138 & Start Playing with Confidence

Now that you have a full understanding of caair138's Terms and Conditions, you can play with greater confidence. Register a free account, claim your welcome bonus, and join a community of over 50,000 Malaysian players who already trust caair138.

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